Currently Hiring:
Morning Star currently has openings for the following positions:
Client Services Scheduler
Full time, Nonexempt. Reports to Director of Client Services.
Summary
The client services scheduler provides essential client services scheduling and phone answering functions. This includes pregnancy, family support, and STI appointments. Manages schedule, builds and ensures appointment slots are covered. Provides initial follow-up confirmations. Job responsibilities are executed in support of the organization’s pro-life mission and vision and its Christian core beliefs and core operational values.
Primary Responsibilities
- Answers phone calls, texts and emails requesting appointments
- Schedules different appointment types appropriately into all databases and programs
- Manages clinic appointment schedule
- Reschedules appointments as directed by office staff
- Maintains daily report of caller logs
- Monitor client arrival
- Manages resource binder
- General office duties and support of patient advocate staff
Requirements
- Customer service experience
- General computer skills, Excel knowledge a plus
- Attention to detail
- Ability to handle scheduling in an accurate and timely manner
- Good interpersonal skills. Works cooperatively and professionally with staff, volunteers and patients.
- Good judgement
- Ability and willingness to demonstrate commitment to the organization’s mission, vision, core operational values, and core beliefs in the execution of position responsibilities.
- Bilingual (English/Spanish) a plus
The above describes the general nature of the job and is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities. To apply, please send resume to careers@morningstarclinics.com.
